Terms & Conditions

This Terms & Conditions set out the rules governing the providing of services offered via the website monikaszymaniak.com. They are intended for users located outside Poland. They are effective from the 1st April 2026 and can be modified. In the event of modifications, the version effective at the time your contract is concluded applies.

You can download the current version of the Terms & Conditions here:

  • Monika Szymaniak – Terms & Conditions – 1-04-2026 (PDF)

You can dowload previous versions of the Terms & Conditions here:

  • (There are no previous versions of the Terms & Conditions available)

Table of contents

Service Provider
Hosting Provider
Relevant legislation
Type and scope of services
Terms and conditions of service provision
Terms and conditions of contract
— Purchasing e-books
— Ordering translations
— Subscribing to newsletter
Prices and VAT
Payments
— Payments for e-books
— Payments for translations
Invoices
Copyright
— Licence to use e-books
— Transfer of rights to translations
Right to withdraw from the contract
Personal data
Cookies
Complaints
Governing law
Competent court
Amicable dispute resolution

Service provider

The services offered via the website are provided by me:

  • Monika Szymaniak, a natural person listed in the Polish Central Business Register and Information (CEIDG) under the name Monika Szymaniak, located at ul. Budapesztańska 9/31, 80-288 Gdańsk, Poland, using the tax identification number NIP 957-081-51-98 and the statistical identification number REGON 220005808.

You can contact me:

  • by e-mail, writing at monikaszymaniak {at} monikaszymaniak {.} com;
  • by phone, calling at +48 607 808 615.

Hosting provider

The website is hosted by :

  • LH.pl, a Polish limited liability company entered in the Polish National Court Register (KRS) under the number 0000503852, with its registered office at ul. ks. Jakuba Wujka 7/26, 61-581 Poznań, Poland, using the tax identification number NIP 7831711517 and the statistical identification number REGON 302693647.

You can contact the hosting provider:

  • by e-mail, writing at info {at} lh {.} pl ;
  • by phone, calling at +48 616 240 000.

Relevant legislation

The matters described in these Terms & Conditions are governed in particular by:

  • in the European Union:
    • Directive 2011/83/EU on consumer rights,
    • Directive 2019/770 on digital services,
    • Directive 2000/31/EC on electronic commerce,
    • Directive 2019/2161 (Omnibus Directive),
    • Directive 2006/112/EC on the common system of value added tax,
    • Implementing Regulation 282/2011 laying down implementing measures for Directive 2006/112/EC on the common system of value added tax,
    • General Data Protection Regulation 2016/679 (GDPR),
    • Regulation 593/2008 on the law applicable to contractual obligations (Rome I),
    • Regulation 1215/2012 on jurisdiction and the recognition and enforcement of judgments in civil and commercial matters (Brussels I bis),
    • Directive 2013/11/EU on alternative dispute resolution for consumer disputes;
  • in Poland:
    • the Civil Code Act of 1964,
    • the Copyright and Related Rights Act of 1994,
    • the Electronic Services Act of 2002,
    • the Telecommunications Law Act of 2004,
    • the Act on Competition and Consumer Protection of 2007,
    • the Act on Consumer Rights of 2014,
    • the Act on the Indication of Prices of Goods and Services of 2014,
    • the Act on Out-of-Court Settlement of Consumer Disputes of 2016
    • the Personal Data Protection Act of 2018.

Type and scope of services

I offer the following services via the website:

  • posts: literary texts and translations published online, available free of charge on the blog,
  • newsletters: automated notifications of new posts sent free of charge by e-mail to the address provided;
  • e-books: translations and literary works published as downloadable files online, sold in the shop;
  • translations: bespoke translations in the form of files, delivered by e-mail to the address provided.

Terms and conditions of service provision

To use the services I provide, you will need:

  • an internet connection;
  • a computer device (PC, tablet, smartphone) with the latest version of a web browser installed for:
    • viewing content available online (static pages, blog posts and digital product pages in the shop),
    • purchasing e-books online,
    • ordering translations online,
    • making online payments,
    • subscribing to the newsletter,
    • sending messages via the contact form;
  • a computer device (PC, tablet, smartphone, e-reader) with software installed that supports the relevant file format (EPUB, PDF, DOCX, etc.) for:
    • viewing content provided in file format (e-books, translations, information documents);
  • an e-mail account (e-mail box) for:
    • contacting me,
    • receiving the newsletter,
    • receiving automated messages regarding purchases in the shop.

The services are provided without territorial restrictions.

Terms and conditions of contract

Purchasing e-books

E-books can be purchased in my online shop. My online shop is intended for Polish and international consumers, as well as for Polish businesses. If you wish to purchase an e-book as a business based outside Poland, please contact me directly.

By purchasing an e-book, you conclude with me a distance contract for the supply of digital content not on a tangible medium.

The main details of the e-book (title, information about the author, translator and publisher, ISBN number, year of publication, edition number, file format and size, word count, reading time) and its price are listed on the digital product page in the shop.

To purchase an e-book, you must:

  • add the selected e-book to your basket and click the ‘Proceed to checkout’ button;
  • complete the purchase form and click the ‘Buy and pay’ button;
  • make an online payment.

In the purchase form, you must:

  • provide:
    • your first name and surname,
    • your email address,
    • your country of residence,
    • and, if applicable, your billing details;
  • agree to:
    • the conclusion of the contract on the terms set out in the Terms and Conditions,
    • the terms of the Licence,
    • the delivery of digital content before the expiry of the withdrawal period and the loss of the right to withdraw from the contract,
    • the processing of personal data in accordance with the Privacy Policy.
  • click the “Buy and pay” button.

Once payment has been made, you will be taken to a confirmation page. There you will find the details of your purchase and a link to download the e-book. You will also receive the purchase details and the link to download the e-book in the confirmation email regarding the distance contract.

You can download the e-book 3 times within 7 days.

If you do not make the payment within 24 hours, your purchase will be cancelled.

Ordering translations

When you order a translation, you enter into a service agreement with the translator remotely.

You will agree the terms of the order with the translator via email.

To order a translation, you must:

  • send an enquiry to the translator;
  • once the translator has confirmed availability – send your text for a free, no-obligation quote;
  • once you have received the translator’s quote – accept the terms and conditions of the order;
  • once you have received the password for the online order form and the link for online payment – place your order and make the payment.

In the order form, you must:

  • provide:
    • your first name and surname,
    • your email address,
    • your country of residence,
    • and, if applicable, your billing details;
  • agree to:
    • enter into a contract on the terms set out in the Terms and Conditions,
    • the service being fully performed before the expiry of the withdrawal period and the loss of the right to withdraw from the contract,
    • the processing of personal data in accordance with the Privacy Policy.
  • click the “Order with obligation to pay” button.

You enter into the contract when you click the “Order with obligation to pay” button.

After placing your order online and making the online payment, you will receive a message confirming the conclusion of the distance contract.

You will receive the finished translation by email within the agreed timeframe.

If you do not make the payment within 24 hours, your order will be cancelled.

Subscribing to newsletter

The newsletter is free of charge. Once you have subscribed to the newsletter, you will receive automatic notifications via email about new blog posts in your selected categories. By subscribing to the newsletter, you enter into a contract with the translator for the supply of digital content that is not stored on a physical medium.

To subscribe to the newsletter, you must:

  • enter your email address in the newsletter subscription form,
  • click the “Subscribe” button.

You enter into the contract when you click the “Subscribe” button.

You can unsubscribe at any time by clicking the link at the bottom of every message sent.

Prices and VAT

The prices of e-books are listed on the digital product pages in the shop and are quoted in Polish zlotys (PLN). They include VAT applicable in Poland, charged at the reduced rate of 5%.

Translation prices are quoted in the quotes sent by the translator and are expressed in Polish zlotys (PLN). They include VAT applicable in Poland, calculated at the standard rate of 23%.

VAT is not charged if the purchaser is:

  • a company from within or outside the European Union that is a registered VAT payer (in which case the tax is settled by the recipient of the service in accordance with the reverse charge mechanism),
  • a consumer from outside the European Union (in which case the sale is not subject to taxation in Poland).

Payments

Payments for e-books

Payments for e-books can be made online via the Paynow payment gateway.

The following online payment methods are available:

  • credit card:
    • Visa,
    • Mastercard;
  • e-wallet:
    • Google Pay.

The Paynow payment integration service is provided by:

  • mBank, a joint-stock company registered in the National Court Register (KRS) under number: 0000025237, with its registered office at: ul. Prosta 18, 00-850 Warsaw, Poland, with tax identification number (NIP): 5260215088 and statistical identification number (REGON): 00125452400000;
  • mElements, a joint-stock company registered in the National Court Register (KRS) under number: 000059048, with its registered office at: ul. Prosta 18, 00-850 Warsaw, Poland, with tax identification number (NIP): 522304789 and statistical identification number (REGON): 363203696.

Payments for translations

Payments for translations can be made online via the Przelewy24 payment gateway.

The following online payment methods are available:

  • credit card:
    • Visa,
    • Mastercard;
  • e-wallet:
    • Google Pay.

      The Przelewy24 payment aggregation service is provided by:
  • PayPro, a joint-stock company registered in the National Court Register (KRS) under number: 0000347935, with its registered office at: ul. Pastelowa 8, 60-198 Poznań, Poland, with tax identification number (NIP): 7792369887 and statistical identification number (REGON): 301345068.

Credit card payments are processed by:

  • PolCard, Fiserv Polska, a joint-stock company registered in the National Court Register (KRS) under number: 0000061293, with its registered office at: Al. Jerozolimskie 100, 00-807 Warsaw, Poland, with tax identification number (NIP): 5260210429 and statistical identification number (REGON): 012873434.

Any refunds will be issued via the payment method used.

Invoices

To receive an invoice, you must complete the ‘Invoice details’ section in the purchase form or order form.


You must provide:

  • your full name or company name,
  • your home address, business address or registered office,
  • your VAT registration number (if you are a VAT-registered business).

If you are a consumer, you will receive the invoice as a PDF file by email.

If you are acting as a business, the invoice will be issued and made available for collection in the National e-Invoice System (KSeF). In the event of an error, a corrective invoice will be issued in KSeF.

Copyright

All translations made available online on the blog, sold as e-books in the shop and delivered on request constitute derivative works which are subject to my moral and economic rights and protected under copyright law.

Licence to use e-books

By selling you an e-book, I grant you in return for payment for an indefinite period a non-exclusive, non-transferable licence that allows you to use this e-book for your personal use.

Under this licence, you have the right to:

  • download the e-book from the website;
  • view the e-book on your devices;
  • store the e-book on your devices;
  • use the e-book within the limits of fair private use, in a manner that does not interfere with normal use and does not prejudice my legitimate interests.

However, you are not allowed to, without my knowledge and consent, in particular:

  • resell the e-book;
  • grant further licences for the use of the e-book;
  • make the e-books available on the internet or distribute it in any other way;
  • use the e-book for commercial purposes or for business or professional activities;
  • modify the content of the e-book.

The transfer of rights to translations

The transfer of rights to translations must be the subject of a separate agreement.

Right to withdraw

Both e-books and translations are excluded from the consumer’s right of withdrawal.

With regard to e-books, in accordance with Article 38(13) of the Polish Consumer Rights Act transposing Article 16(m) of Directive 2011/83/EU on consumer rights, in the case of contracts for the supply of digital content not supplied on a tangible medium, the consumer may not exercise their right of withdrawal if the performance of the contract has begun before the end of the withdrawal period with the consumer’s prior express consent, and the consumer has acknowledged that they will thereby lose their right of withdrawal.

With regard to translations, in accordance with Article 38(1) of the Polish Consumer Rights Act transposing Article 16(a) of Directive 2011/83/EU on consumer rights, in the case of service contracts, the consumer may not exercise their right of withdrawal after the service has been fully performed if performance began with the consumer’s prior express consent, and the consumer has acknowledged that they will lose their right of withdrawal once the contract has been fully performed.

Personal data

The controller for personal data collected via this website is me. The rules governing the processing of personal data are set out in the Privacy Policy.

Cookies

This website uses only cookies that are essential for its operation and for the services requested by its users. The rules governing the installation and use of cookies are set out in the Cookie Policy.

Complaints

If you find that the e-book or translation does not comply with the contract, you can submit a complaint by emailing me. I will consider your complaint within 14 days.

Governing law

The law applicable to contracts concluded via this website is Polish law. This does not preclude a consumer customer from the European Union from invoking any more favourable mandatory provisions applicable in their country of residence.

Competent court

In the event of a dispute, the competent court shall be determined in accordance with the provisions of the Brussels I bis Regulation.

Amicable dispute resolution

If you have exhausted all avenues of complaint, you may try consumer alternative dispute resolution methods via: